Responsible Gaming

Gambling Should Be Entertainment

Gambling should only ever be viewed as entertainment, similar to going to the cinema or watching a sporting event. It should never be considered as a way to earn money or solve financial problems. When you gamble, always budget for the money you can afford to lose, just as you would with any other form of entertainment.

Age Verification

Online gambling in the United Kingdom is only available to individuals aged 18 years and over. If you are under the legal age, please do not attempt to access gambling services. Operators have a legal responsibility to verify your age, and false declarations are illegal.

If you are unsure about your eligibility, please check the regulations in your local jurisdiction before proceeding.

Warning Signs of Problem Gambling

Be aware of the following signs that may indicate problem gambling:

• Chasing losses by gambling more money to recover what you've lost
• Hiding your gambling activities from friends or family
• Gambling with money intended for essential expenses (rent, bills, food)
• Spending more time and money on gambling than planned
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, education, or personal relationships due to gambling
• Borrowing money to fund gambling activities
• Lying about the extent of your gambling
• Experiencing mood swings related to gambling wins and losses
• Unsuccessful attempts to cut back or stop gambling

If you recognise any of these signs in yourself, please reach out for support immediately.

Self-Help Tools

Reputable online gambling operators provide tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a specific period
• Session Time Limits: Restrict the amount of time you can spend gambling in one session
• Reality Checks: Request pop-up notifications reminding you how long you've been gambling
• Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is becoming a problem

If your chosen operator does not offer these tools, consider using GamStop (see below), which allows you to exclude yourself from all UK-licensed gambling operators simultaneously.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide confidential support:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (freephone, 24/7)
• GamStop – National self-exclusion scheme covering all UK-licensed gambling operators
  www.gamstop.co.uk

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)

If You Have a Problem, Seek Help Today

Problem gambling can affect anyone, regardless of age, background, or income. Seeking help is a sign of strength, not weakness. The organisations listed above are staffed by trained professionals who understand problem gambling and can provide confidential support tailored to your needs.

Do not wait. If gambling is causing you distress or affecting your life, reach out to one of these services immediately. Support is available 24/7, and all conversations are confidential.

Remember: You are not alone, and recovery is possible with the right support.